Dear Patients, As COVID-19 continues to spread, the healthcare system is changing to keep everyone safe. Following the guidelines set forth by the CDC, WHO, Department of Health, our state and federal officials and the American Academy of Dermatology, we are adapting new practice patterns to maintain your care while protecting the health of all of our patients and employees. Below are the steps we will be taking to help flatten the curve. • We will be closing our Middletown office until further notice. • Limiting the hours our Newark location is open. • We are decreasing our schedules to comply with social distancing. • Our practitioners will determine what essential, urgent cases need to remain on the schedule and seen in the office. Patients scheduled for non-essential or elective services will be rescheduled. • We have our clinical teams working diligently to assist patients through telephone and non-contact methods of communication. • Virtual visits (telemedicine) for appointments that video conferencing is appropriate. • Staff members are available via phone Monday thru Friday from 8 am-4 pm to answer your questions and assist you with scheduling. We have implemented more stringent sterility procedures • Only scheduled patients will be allowed into the building, exceptions are patients under the age of 18 or handicap/disabled (only one companion will be allowed to accompany with these exceptions). If someone accompanies you, they will be asked to wait in the car. • Our waiting room will be arranged for social-distancing. • In an effort to limit patients in waiting rooms, after you check in you will be taken to exam room to wait for your provider. • All exam rooms will be thoroughly cleaned with approved disinfectant between each patient. • Discontinued meetings with drug representatives and vendors. • Our clinical teams are working diligently to assist through telephone and non-contact methods of communication. • Telemedicine/Virtual visits for appointments that video conferencing is appropriate. Remember if you are experiencing or have come in contact with someone experiencing fever, cough, shortness of breath, sore throat or respiratory issues, have been in contact with anyone that has the Coronavirus, have traveled out of the country in the last 14 days, have been on a cruise ship in the last 14 days or have been hospitalized within the past 30 days, please stay home, we will reschedule your appointment. We are monitoring this situation on a daily basis and will continue to provide updates should there be any changes. We appreciate your patience and the support through this challenging time. Stay safe and healthy!

537 Stanton Christiana Rd. Newark, DE 19713 302-998-8007

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